Serge Answers Your Questions

I know a lot of common problems with most appliances. I can usually estimate the problem and repair time according to your explanation. If you give me the model number of your appliance, I can check the price of the replacement part. I usually know the prices for popular appliances without the model number. To be clear, it’s impossible to provide a complete estimate remotely because every breakdown sign can be caused by several different problems. When I inspect the appliance in person, I sometimes find other parts that should be replaced. To know the full extent of the repair, I need to see the machine in person. I will always be truthful with my onsite inspections and estimates.

• My article: How can you get the best price for appliance repair in Ottawa?
• My article: Samsung appliance repair cost in Ottawa. 
• My article about appliance diagnostic

Most appliance repairs take one hour and cost $180-220 plus parts + taxes. This price includes the visit ($90). My article provides some examples of appliance repair costs. Some reductions or additional fees could be applied.
See the relevant questions in the following list. 

• LG refrigerator has a compressor issue. The compressor is not available.

• The spin problem in the Samsung washer is caused by the cracked support of the drum. The total cost of the repair is more than $600, and it isn’t worth the repair.

• The Whirlpool refrigerator has a freon leaking problem. It’s unrepairable because we can’t find the gas leaking point.

• The main board of your Kenmore refrigerator is defective. The part is available in three weeks, but you can’t wait that long.

• The main board of your Maytag dryer is damaged. The part costs about $400, so you may decide not to repair it.

• Verifying the dryer’s electric outlet shows an electric problem in the house.

• The house’s clogged drain system causes the washing machine to leak.

• The dryer doesn’t dry clothes because of the clogged vent system in the wall.

The prices are the same for every day and every hour.

These costs include transportation expenses, the time it takes to diagnose the device, to take it apart and put it back together during the diagnostic, to provide the evaluation, and to order and pick up parts from my supplier. 

• Travel is more expensive for regions that are more than 30 minutes away by car from my location.
• The repairs are more expensive when I need to come several times or when I need more than 1 hour and a half for the repair.
• Stacked appliances
• The additional $30 fees could be applicable for dignostic of more complicated appliance models. 

• Diagnosis of a second appliance in the same house is $60 (-30%).
• Quick repair (less than 20 minutes) – $20 discount. 
• For repeat customers – a reduction of $10 for the diagnostic or $20 for the repair. 

The reductions are not obligations and given according the thecnician jugement. 

In all cases, I produce a written estimate before each repair.The reductions are not obligations and are given according to the technician’s judgement. 

The warranty is valid for 3 months for parts and labour. If a problem is covered by the guarantee, I will take care of it as soon as I can. 

We offer dishwasher installation.

If I find that a “non-original” part provides the same quality at a considerably lower price, I will offer it to you. See my video Appliance repair: original and not original parts.

The compressor issue of the LG refrigerator should be repaired directly by the repair service team of the LG company. I will investigate your refrigerator’s disorder. I can repair most other problems with this fridge.  Get more info on my page: LG compressor issue.