Serge Appliance Repair Ottawa
The quick and efficient appliance repair service in Ottawa and Gatineau.
Washing machines, dryers, refrigerators, dishwashers and ovens.
Our small team of experienced professional technicians is ready to help you now. (En/Fr).
An individual approach
You can ask me all the questions. We will choose together the best solution for your appliance repair according to your budget and the appliance problem.
Same-day appointment
You don’t have to wait long to get your appliance repaired. Tell me your availability, and I will plan the appointment date and time.
100% satisfaction guarantee
If you are not satisfied, you don’t have to pay. If your appliance doesn’t work again after the repair, we will come to redo our work or refund your money. The customers satisfaction is the main policy of my business.
Bill Lawton
Service: Refrigerator/freezer repair
Serge responded quickly to our request for repair and arrived on time…he analyzed the issue with our fridge and explained the best solution in understandable terms…he worked efficiently and solved the problem in a thoroughly professional manner…his total fee was very reasonable and therefore i highly recommend his service!
24/7 Repair Service
I am available seven days a week, from 10 a.m. to 9 p.m. You can send appointment forms and text messages at any time. Usually, I will answer soon.
Appliance Repair Estimate
Get advice by phone before the appointment. I will analise your information about your appliance's issue. It's impossible to estimate all the repairs remotely, but I try my best to avoid unnecessary visits.
Fast And Efficient Appliance Repairs
I will give you an appointment for your appliance repair in Ottawa and Gatineau as soon as possible, usually on the same day, according to your availability. Most of the repairs I finish during the first visit.
The Quality and Affordability Of My Service
I'm a professional technician.
I have been working as an appliance technician for the past 17 years. My service area is Ottawa and Gatineau. I have provided more than 10.000 repairs to washing machines, dryers, refrigerators, stoves, and dishwashers. I have completed several training programs: electricity, refrigeration and household appliances maintenance, diagnosis, and repair. This theoretical basis helps me understand the devices’ technology and diagnose appliance malfunctions. I love my job even though it’s dirty and manual. I like investigating and solving appliance problems, meeting new people, and making them a little happier.
The key to my business - my values.
Knowledge and manual skills are essential in appliance repair, but more is needed. Anybody can study how to repair a fridge or a washing machine. However, the most important thing is to be straightforward and honest with the customers. I will always tell you the truth. I will find the best way to repair your appliance at an affordable price and with the best quality service.
From your first phone call (I speak English and French) until your last question, I will be your technician. You can count on me.
Contact And Estimate By Phone
Text me (613-806-9391) with your information (a make, a model number, a problem), fill out the online Service enquiry form, or call me. Try to give me more information about the issue so I can provide you with an accurate repair estimate by phone.
The Bill
After completing the work, I will prepare an electronic invoice, which I will email to you. The invoice will include the prices of the parts and labour, the warranty, my business information, and a button to pay the invoice by credit card.
Parts And Warranty
I have most of the parts needed for repairs in stock. Sometimes, depending on your problem, I order parts before I arrive. I give you a 3-month warranty for the labour and the parts I replaced.
The Visit - Diagnostic is the key to appliance repair
I will check your appliance and give you a repair quote. Usually, I have to take apart the device to find the problem. I will then give you a repair estimate. Should the repair not be economical, you only pay a 90-dollar service fee.
Appointment
I will make an appointment according to your availability, generally for the same day or the next day. I will call you or text you 30 minutes before my arrival.
The Cost Of Repair - Affordable appliance repair
The total repair price for most repairs is $200-$230 (including the visit) + parts + taxes.
Why do People Like my Service?
- Your call to me is to an experienced technician. We will discuss the problem and the best ways to repair it or not.
- Same-day repair. I will come on the day and time you are available and give you a call upon my arrive.
- I have many spare parts in stock. So I don’t need to come to your place twice.
- After diagnosing the appliance’s problem, I will show you the broken part and explain the issue thoroughly.
- I will give you some recommendations on how to use the appliance more efficiently and avoid further problems.
- We repair the European brands such as Miele and Bosch, too.
- Affordable appliance repair – no hidden fees, precise estimation.
- 100% satisfaction guarantee.
Service Enquiry Online Form
If you have questions before trying my service, please call me at 613-806-9391 or fill in this simple contact form.
I’ll answer all your questions asap.
If you have questions before trying my service, please call me at 613-806-9391 or fill in this simple contact form.
I’ll answer all your questions asap.
Payments and Invoices
- Debit cards
- Credit cards on site or online via e-invoice
- Checks
- Cash
- E-transfer
I use electronic invoices, which I send to you by email. So, this system is very comfortable for landlords. I will contact their tenant, provide the repair, and then email the invoice to the landlord. The invoice can be paid directly online with a credit card or e-transfer. You can keep your invoice in the email box. If we need it, we can check the invoice to verify the repair date and the parts on warranty. A printed invoice will be provided for people who do not use email. The Square payment system we use has the highest level of security for your personal information. Please see the Privacy Policy page for more details.
Same-day Appliance Repair in Ottawa.
I repair popular refrigerator brands like Amana, Frigidaire, Maytag, KitchenAid, and Samsung. I know a lot of common refrigerator issues. When you say that an LG fridge is not cooling, I know that it’s a compressor problem. The GE fridge isn’t starting. In most cases, it is a main board issue. Kenmore refrigerator? I have to see it. Kenmore is a very general brand that can be connected to various makes. You could be surprised, but one of the most popular refrigerator failures comes not from its cooling system but from the refrigerator’s heating (defrost) system.
I know the technical characteristics of washing machines and the signs of their breakdowns. This allows me to estimate the repair cost during the phone call. The LG washer is leaking. When? Always?! Ok. Inlet valve issue. I know the pump is clogged or broken if the Samsung washing machine doesn’t spin. The Whirlpool washer (old models) doesn’t spin. Does it stop and don’t drain out? Ok. The door switch is broken.
Call me for Miele appliance repair too.
I repair such brands of dryers as Samsung, Kenmore, Frigidaire, Amana, Whirlpool, and LG. Samsung dryer is the most popular. Its weak parts are the heating element and drum rollers. The old models of Whirlpool dryer has been capable of working for more than twenty years. We must check the fuse or the door switch if it doesn’t start. The LG dryer is very durable. When it becomes noisy, we need to replace a pulley. It almost never has a heating element failure.
F. A. Q.
How can you estimate the cost of the repair and establish the price over the phone?
I know a lot of common problems with most appliances. I can usually estimate the problem and repair time according to your explanation. If you give me the model number of your appliance, I can check the price of the replacement part. I usually know the prices for popular appliances without the model number. To be clear, it’s impossible to provide a total estimate remotely. Several different problems can cause the same sign of breakdown. When I inspect the appliance in person, I sometimes find other parts that should be replaced. To know the full extent of the repair, I need to see the machine in person.
Most repairs take one hour and cost $180-230 plus parts + taxes. This price includes the visit ($90).
Give some examples of when I will pay only the service fees of $90.
- LG refrigerator has a compressor issue. The compressor is not available.
- The cracked drum support causes the spin problem in the Samsung washer. The total cost of the repair is more than $600, and it isn’t worth the price.
- The Whirlpool refrigerator has a freon leaking problem. It’s unrepairable because we can’t find the gas leaking point.
- Your Kenmore refrigerator’s main board is defective. The part is available in three weeks, but you can’t wait that long.
- Your Maytag dryer’s main board is damaged. The part costs about $400, so you may decide not to repair it.
- Verifying the dryer’s electric outlet shows an electric problem in the house.
- The house’s clogged drain system causes the washing machine to leak.
- The dryer doesn’t dry clothes because of the clogged vent system in the wall.
The service fee includes transportation expenses, the time it takes to diagnose the device, disassemble it and reassemble it during the diagnostic, provide the evaluation, and order and pick up parts from the supplier.
What additional fees can you add?
- Travel is more expensive for regions more than 30 minutes away by car from my location.
- The repairs are more expensive when I need to come several times or more than 1 hour and a half for the repair.
- Stacked appliances
What price reductions do you offer?
- Diagnosis of a second appliance in the same house is $60 (-30%).
- Quick repair (less than 20 minutes) – $20 discount.
- For repeat customers – a reduction of $10 for the diagnostic or $20 for the repair.
Do you work on weekends? Are the prices different on evenings and weekends?
Customer service is available on weekends, and we try to provide urgent repairs.
Although most spare parts are in stock, some specific ones should be ordered on workdays. On the weekend, text or call us to ask about them. The prices are the same every day and every hour.
Mon Blogue
Serge Appliance Repair: Your Go-To Service in Kanata
The most common cause of this issue is a faulty power control board (PCB), but the user interface, door switch, heating element, and cut-off thermostat should also be checked thoroughly.
How to Fix a Samsung Dryer That Will Not Turn Off Unless the Door is Open: Tips from an appliance technician from Ottawa.
The most common cause of this issue is a faulty power control board (PCB), but the user interface, door switch, heating element, and cut-off thermostat should also be checked thoroughly.
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